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Frequently Asked Questions

Yes. We ship worldwide through Fedex and DHL.

Shedding is normal for a new rug and should go away within a month or two.

Yes we offer free shipping on all order above Rs. 12,000 in India.

Yes, we can make a custom rug unique to your requirements. You can mail us your requirements on or contact us on WhatsApp 8090011999

In case there are any manufacturing defects in the products shipped, the customer needs to notify us via email at within 24 hours of receiving the goods and we will replace the item for another piece of the same item.

Any change or cancellation is only possible if the information is received before the order gets dispatched. Please get in touch with us for the same on WhatsApp 8090011999 or

Yes we offer free design consultancy to our customers. You can either reach out to us on or WhatsApp us on 8090011999